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General Terms and Conditions
The following General Terms and Conditions (GTC) apply to all orders placed through our online shop.
The customer’s contractual partner is SUNNY-STUDIO Kft., 1194 Budapest, Pozsony str. 124. Hungary.
CUSTOMER ACCOUNT
Orders are placed in our online shop via a customer account. When placing your first order, you define your login data (e-mail address, password). In your customer account you can find your stored data and information on your orders.
FORMATION OF THE CONTRACT
By listing the products in the online shop, we make a binding offer to conclude a contract concerning these articles. You can first place a product in the shopping cart without obligation and check and correct your entries any time before submitting your binding order. The contract is formed when you accept the offer by clicking the “Buy now” button. There is no minimum order value.
The language available for conclusion of the contract is English.
EXECUTION OF THE PRINT ORDER
You must ensure that the print data meet our technical print specifications. The relevant print specifications are stated on the respective product page. The specifications stated there will become part of the contract.
The print data and the printed products produced on their basis must not violate any statutory provisions as regards their content, in particular by being of a racist, xenophobic, violence-glorifying, sexist or other immoral or anti-constitutional nature or by pursuing such objectives, injure any third-party rights and claims, in particular copyrights, and lead to the situation in which the execution of the print order will be violating such provisions, rights and claims.
In case of violation of third-party rights through execution of the print order, you will indemnify us against any claims and damages resulting thereof asserted against us and the costs for legal defence upon proof.
You can transfer your print data to us in various ways: Clicking the “to upload” button right after having placed your order opens our Data upload via which you can send your completed print data to us. Alternatively, you can transfer the print data also at a later date in our online shop by stating your order number at Print Files > Data upload. You must transfer your print data to us within one week after conclusion of the contract.
As an alternative to transferring your own print data, selected products provide the option to design the print data in our online shop and add them to the shopping cart. When completing your order, they are automatically assigned to the print order. There is no separate uploading process required.
DATA CHECK
Within the scope of this data check we check your print data with regard to resolution, bleed, data format and font embedding. We do not check the print data for spelling and typographical errors, colour reproduction or adherence to the maximum colour application of 300 %. We do not check the overprint settings and positioning of folds and perforation lines because they may be pertinent to design considerations. Please note that we do not assume any liability for circumstances outside the scope of our data check.
We do not surrender any data or other provisional products gained or procured within the scope of our service provision such as printing plates.
RIGHT TO CANCEL
There is no right to cancel in the case of delivery of goods that are not prefabricated and made on the basis of an individual choice of or decision by the consumer or clearly personalised.
In all other cases, consumers have a statutory right to cancel as described in the Instructions on cancellation.
SHIPPING
We only deliver by way of shipping; collection by the customer is not possible.
Our delivery periods depend on the time of receipt of the print data, the production time and the shipping time as well as – if using the advance payment option – the time of receipt of the payment. More information on the delivery periods is available on the respective product page. The working days referred to in there mean Monday to Friday, excluding Saturday, Sunday and public holidays.
PRICES, PAYMENT, INVOICING
The prices indicated at the time of order placement apply.
If you wish to order print runs exceeding the selectable quantities, you can raise a request without obligation regarding feasibility, price, order and delivery in our online shop using the “Price Inquiry” form at the menu bar.
The purchase price is charged in Euro and payments are accepted in Euro only.
The payment options indicated at the time of order placement apply. There is no claim to a specific payment option. Unless otherwise agreed, payment is due upon formation of the contract.
If the advance payment option is selected, the term of payment is two weeks after conclusion of the contract. Please note that production will only be started after receipt of the payment.
Until complete payment, the goods remain our property.
We send the invoice together with the shipment.
RESCISSION OF THE CONTRACT
We reserve the right to rescind the contract if you are in default with the transfer of your print data despite a corresponding e-mail reminder, you are in default with the payment of the purchase price despite a corresponding e-mail reminder, there is a reasonable suspicion that the print data or printed products contain forbidden contents.
LIABILITY FOR DEFECTS
Short deliveries up to 5 % of the ordered quantity or excess deliveries may occur under certain circumstances due to the printing process. They do not constitute a defect.
If the delivered item is defective, we may first choose to remedy by removal of the defect (repair) or by delivery of an item that is free of defects (replacement).
You are obliged to give us the necessary time and opportunity required for the remedy that we owe you, in particular you need to hand over the complained item to us for examination purposes.
In case of a defective delivery we may offer you a reprint, reimbursement of the paid purchase price, partial reimbursement corresponding to the defective portion, or a voucher.
DISPUTE RESOLUTION
The European Commission provides a platform for online dispute resolution (ODR), which is available at http://ec.europa.eu/consumers/odr/. Consumers generally have the option to use this platform to resolve their disputes.
APPLICABLE LAW AND PLACE OF JURISDICTION
Unless otherwise declared Hungarian law applies.